We Are Here To Help You:
We are open 9:00 am to 5:00 pm Monday-Thursday and 9:00 am to 1:00 pm on Friday.
Patients who work during the day are occasionally seen after 5:00 pm. Our regular office number is answered by an answering device after hours. If you have an emergency, please call the answering service directly at (425)251-3982.

Questions and Problems:
Our goal is to provide you with personalized, quality health care. We want to make your visits to our offices as comfortable as possible by providing privacy and time for your examination and consultation. Please share with us your questions, complaints, or suggestions for how we can improve our service.

Fees and Payments:
We share your concerns about the costs of medical care. Our fees have been thoughtfully worked out to reflect fair charges for our time, materials, and the complexity of your medical problem. Information about our fees is available upon request.

It is our office policy that payment is requested at the time of service. We will bill your primary health care insurance for you. We expect the balance to be paid in full within 60 days. All co-pays are due prior to initiation of services. For your convenience, we accept personal checks, Visa, and MasterCard.

Prescription Refills:
All prescription drugs are potent medications. When refills are requested, it is best that we review your chart and write a note regarding the refill. Please contact your pharmacy and have your pharmacist fax or call us for your refills. Please call us before you run out of medication. It is our policy to re-examine patients in the office every three months to monitor their condition, and thus we will not refill your prescription if you have not been seen in the office in the past three months.

Telephone Policies:
We do not encourage attempting to solve problems over the phone. We attempt to answer any minor problems you may have regarding medication doses, etc., but will not be able to provide you with adequate medical advice over the phone without examination. If you feel that you have a problem that may be answered over the phone, please explain your problem to the receptionist. We will call you back as soon as possible, but this may mean a delay until after our office hours if the problem is not urgent.

Medical-Legal Cases:
Please note that we do not work on a contingency fee basis. We expect payment at the time of service. If you are having problems keeping your account current, please contact our bookkeeper to make arrangements for monthly payments. By no means will we extend credit to you for services rendered.